1. Information We Collect
When you use Backsy to browse and purchase products, we may collect the following information:
- Personal Information: name, email, phone number, shipping/billing address, and login credentials.
- Order Details: products purchased, delivery address, and delivery status.
- Device & Usage Data: device type, IP address, browser/app version, and how you interact with our store.
- Cookies: used to maintain your shopping cart, remember preferences, and provide personalized recommendations.
2. How We Use Your Information
- To process and deliver your orders using cash-on-delivery (COD).
- To communicate about order status, promotions, and support.
- To personalize product recommendations and improve our store.
- To ensure secure transactions and prevent fraud.
- To comply with legal and tax obligations.
3. Sharing of Information
We may share your data only with:
- Logistics partners to deliver your purchases and collect cash on delivery.
- Service providers for hosting, analytics, and customer support.
- Authorities if required by law or to protect our legal rights.
We never sell your personal information to third parties.
4. Data Security
We use SSL encryption, secure servers, and access controls to protect your data. However, no online transmission is 100% secure, so please use our services responsibly.
5. Data Retention
We retain customer and order records as long as necessary for legal, tax, and business purposes. You may request deletion of your account at any time.
6. Your Rights
You may request access, correction, or deletion of your personal data. For support, contact us at [support@email.com].
7. Children’s Privacy
Our eCommerce services are not intended for children under 13. We do not knowingly collect data from minors.
8. Third-Party Services
Our store may integrate with logistics providers and analytics tools. Their data practices are governed by their own privacy policies.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices. Updates will be posted here with a new “Last updated” date.
10. Contact Us
If you have any questions, contact us at:
Email: poposoft.2022@gmail.com
Website: https://backsybd.com
Address: Dhaka,Bangladesh